We normally think that business is about money but BUSINESS is about PEOPLE and their management and one of the most critical factors for the success of any company or business are the team members /employees.
Having been involved with a number of start-ups, MNC’s, SME’s and having first-hand experience of the people management issues that occur, I would like to list down some very basic qualities that owners / managers want from their team members but are hard to find.
• Reliability – This is the core aspect of any team and you need reliable , dependable people who will stand with you through thick and thin. You need team members who will work with you when the going is tough and are not afraid of rolling up their sleeves and slogging when the situation demands.
• Honesty and Transparency – You want people that are honest with you. You don’t want people that fluff around or present a rosy picture and hide things which can lead to huge mess-ups later. You also don’t want people that lie about their abilities and then are unable to deliver. Be clear about what can be done and deliver it as expected . You want people that will provide you the correct picture no matter how bleak it might be.
• Leadership and Solution providers – Normally we are trained to think and act individually to grow our careers, which might not be in the interests of the group or the team. You want leaders that can organize the team and solve problems with the team. You want people around whom other team members can rally to solve an issue. People that provide solutions to problems and not highlight them only are very essential.
• Grammar and communication – This point is normally ignored but you want people that have good grammar and communication skills so that basic mistakes are avoided.
These are the basic skills which are desired by the owners and managers. So does YOUR TEAM or YOU have them ?